This Privacy Policy describes how K2 SPICE SPRAY collects, uses, and protects information you provide when using this website. By placing an order or submitting a form, you consent to the practices outlined below.
Information We Collect
We may collect the following types of information when you interact with our site:
- Personal identifiers: name, email address, telephone number, and shipping address provided during checkout or enquiry form submission.
- Order details: products purchased, transaction amounts, and order history.
- Account credentials: username and encrypted password when you register for an account.
- Communication data: messages sent through our contact or quick enquiry forms.
- Technical data: IP address, browser type, and browsing behaviour collected via standard server logs.
How We Use Your Information
Collected information is used for the following purposes:
- Processing and fulfilling orders placed through our shop.
- Responding to enquiries submitted via our contact forms.
- Sending order confirmations, shipping updates, and account-related notifications.
- Improving site functionality and customer experience.
- Complying with applicable legal obligations.
SMS Marketing Consent
When you submit a form on this site, you may be asked to consent to receive SMS messages with offers. By opting in, you agree to receive promotional text messages. You may withdraw consent at any time by contacting us or following opt-out instructions included in each message.
Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. Data may be shared with trusted service providers who assist in operating the website and processing payments, subject to confidentiality agreements. We may also disclose information when required by law.
Cookies
This site uses cookies to maintain shopping cart functionality, remember account login sessions, and analyse site traffic. You may disable cookies in your browser settings; however, some features — including the shopping cart and account area — may not function correctly.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Account data is kept while your account remains active. Order records are retained for legal and accounting compliance.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
- Lodge a complaint with a relevant data protection authority.
To exercise any of these rights, contact us at sales@buyk2spicesprays.com.
Security
We implement reasonable technical and organisational measures to safeguard your personal information against unauthorised access, alteration, or disclosure. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
For questions about this Privacy Policy or your personal data, please reach out:
Email: sales@buyk2spicesprays.com